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Faith Treasures
Privacy Policy

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Effective Date: 2nd November 2025

Faith Treasures (“we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal details: Name, email address, billing and delivery addresses, and phone number.

  • Order details: Items purchased, and delivery information. Payment method information is processed securely by our payment providers; we do not store full payment card details on our servers.

  • Website usage data: IP address, browser type, pages visited, and time spent on our site (via cookies or analytics tools).

  • Voluntary information: Messages you send via our contact form or email  

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2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchase or enquiry.

  • Improve our website, services, and customer experience.

  • Send marketing updates if you’ve opted in (you can unsubscribe at any time).

  • Comply with legal or tax obligations.

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3. Lawful Basis for Processing

We process your data under one or more of the following lawful bases, as required by UK data protection law:

  • Contract: To fulfil an order or provide a service you’ve requested.

  • Consent: When you subscribe to our emails or marketing updates.

  • Legal obligation: To maintain records or comply with regulations.

  • Legitimate interests: To operate and improve our business.

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4. How We Share Your Data

We only share necessary information with trusted third parties who help us run our business:

  • Payment processors (e.g. Stripe, PayPal).

  • Delivery and logistics partners.

  • Website Hosting & Platform Providers (e.g., Wix).

  • Other service providers (e.g., email marketing platforms, Printify).

These partners process your data securely and only for the purpose of providing their services to us. We do not sell or rent your personal information to anyone.

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5. Data Retention

We keep your personal data only as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting requirements. After this period, data is securely deleted or anonymized.

 

6. Cookies

Our website uses cookies to improve functionality and analyse site traffic. As our website is hosted on the Wix platform, certain essential cookies are used by Wix to ensure the proper functioning and security of the site. You can control or delete cookies through your browser settings at any time. For more details, see our [Cookie Policy] (if separate).

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7. Your Rights

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Request restriction of processing of your data.

  • Request data portability (receiving your data in a portable format).

  • Withdraw consent for marketing at any time.

  • Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

For any requests, please email faithtreasuresuk@gmail.com

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8. Data Security

We use appropriate technical and organisational measures, including SSL encryption for data transmission, to protect your data against loss, misuse, or unauthorised access.

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9. Children’s Privacy

Our website is not intended for individuals under 16 years of age, and we do not knowingly collect data from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date shown above.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at faithtreasuresuk@gmail.com

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